In a rapidlyshifting job market, where flexibility and speed are more important than ever, gig workers in India are often left navigating amaze of unverified opportunities and uncertain workflows. That’s where Rafiki, the pioneering AIchatbot for gig workers, created by NIA One, steps in. Designedspecifically for delivery partners, riders, drivers, pickers, packers, andmovers, Rafiki connects them to verified gigjobs in minutes.
The Challenge: Gig Work, Verified Jobs & Time-to-Match
India’s gig economy is booming. Many workers engage in short-termtasks that offer flexibility but lack trust and transparency.
Platforms are growing fast, yet workers struggle with:
· unverified job listings
· unclear payout structures
· irregular availability
· time-consuming job hunting
At the same time, AI adoption has surged, with more than 40% ofthe workforce using AI tools. Yet job accessfor gig workers remains slow and inefficient.
That’s exactly what Rafikisolves.
How Rafiki Works
A worker opens the chatbot and responds to simple prompts about:
· skills
· city or region
· transport mode
· availability
Rafiki then:
· uses AI-based matching
· filters verified gigjobs
· recommends best-fit opportunities
· shares job details instantly
· allows confirmation via chat itself
· sends reminders & alerts for high-priority gigs
This drastically reduces time-to-match,helping workers start earning faster.
Why Verification Matters
Unverified jobs can lead to:
· fake listings
· delayed payments
· unclear expectations
· unsafe work environments
Rafiki eliminates this by offering only verifiedopportunities from trusted partners — making gig work safer andmore reliable.
The Impact: Empowerment & Inclusion
For first-time gig workers or those in smaller towns, Rafikibecomes a digital guide. It simplifies job discovery,reduces uncertainty and ensures access to relevant, trustworthy work.
It also improves platform efficiency by ensuring quickeronboarding, reliable supply, and smoother job allocation.
Introducing TheNest — Beyond Job-Matching
NIA One goes a step further with “TheNest” — a welfare programme for gig workers that offers:
· accommodation
· food support
· worker wellness services
This recognizes that gig work is not only about tasks, but also dignity, stability, and wellbeing.
Why Rafiki Matters for Gig Workers in India
· Rapidmatching to jobs in minutes
· Verified jobsonly,ensuring reliability
· Workerbenefits through The Nest
· Inclusivedesignfor workers across India
· Future-ready, alignedwith growing AI adoption
Getting Started with Rafiki & NIA One
· Learn more about onboarding here: onboardingplatform
· Explore the entire ecosystem at NIA One
· For queries, visit contactpage
· Follow the team on LinkedInand Instagram
The Future Is Conversational, Verified & Worker-First
With Rafiki, NIA One is reimagining gig work in India — blendingAI innovation with worker wellbeing. For gig workers seeking better access andfor employers needing reliable manpower, Rafiki is shaping a more transparent,efficient, and trusted gig ecosystem.